Developing an AI Chatbot for customer assistance services

The smart virtual assistant that understands customer queries and responds immediately automates the entire support process. Backed with Natural language processing and machine learning, these bots help you organise operations so that they run smoothly 24/7 across apps, WhatsApp, and the website, and all social channels.

Our AI Chatbot development services

Customised AI chatbot development services

Customised AI chatbot development services

Chatbots that are custom-made based on your organisation’s workflows, needs, and gaps that it needs to address.

Customer Support Chatbots

Customer Support Chatbots

Created to support FAQs, troubleshoot, and look after escalations. Ultimately, the best assistant you can get.

Chatbot solutions backed by LLM (GPT, Claude, and Llama)

Chatbot solutions backed by LLM (GPT, Claude, and Llama)

State-of-the-art conversational skills with the top-notch language models that constantly keep improving and give insights to the organisation on making firm and better decisions.

Online store & E-commerce Chatbots

Online store & E-commerce Chatbots

Recommending products based on user preference, tracking orders, and abandoned cart recovery.

AI chatbots, voice-enabled

AI chatbots, voice-enabled

Taking it to another level, keeping the conversation hands-free for a really enhanced customer service.

Website/Messenger/Whatsapp Chatbot integration

Website/Messenger/Whatsapp Chatbot integration

Get it deployed across all channels where you believe the concentrated amount of your consumers happens to be the most and see it turning it into real scalable results.

Enterprise AI Chatbot development

Enterprise AI Chatbot development

Chatbot platforms are curated for high-volume support environments and can deliver scalability.

Multi-language AI Chatbots

Multi-language AI Chatbots

Supported for audiences worldwide with over 100+ languages loaded so language is not a barrier between you and growth.

AI Scaling and Chatbot Maintenance

AI Scaling and Chatbot Maintenance

Training, Optimizing and performance upgrades that keep occurring with the monitory Webnautical promises even after deployment.

Sectors we service with AI chatbot

Ecommerce & Retail

Returns, on-time delivery, and order support to keep your customers hooked to the service and resulting in better results.

Healthcare sector

Symptom triage, patient assistance, and automating queries for patients for a smoother workflow and resulting in systematic operations, cutting errors, and providing assistance right where it’s needed.

Finance & Banking

Transactions, KYC, balance inquiries, and fraud alerts are all under one system for you to deliver on time and keep your customers up to date, and provide transparency.

Real estate

Suggesting properties, booking site visits, and providing qualified business leads.

Hospitality & Travel

Managing bookings, helping with updating your itinerary, and becoming your users’ personal virtual concierge.

Edtech & Education

Assisting students and recommending courses basis the data and app usage of your audience, hence giving them a reason to stay, and helping it scale up.

Automobile

Webnautical transforms the automotive industry with Booking test drives, reminding customers of their service, and helping with customer support with Chatbots that feel natural.

How do we make our custom AI Chatbot

Discuss A Project
01

Analysing requirements & Mapping the user flow

Use cases, the gaps, and the goals of the organisation are aligned within the bot for better delivery and understanding.

02

The AI Model Selection (ML + NLP)

Select the right framework or LLM based on the complexity, goals, and the needs of the organisation.

03

Chatbot Conversational and UX design

Webnautical helps it build to be natural, intuitive, and fluid for a smoother chat flow for users.

04

Integrating it with your existing CRM, ERP, WhatsApp, and Website

Deploying it at the platforms where your concentrated users engage with your business and service to guide them to results.

05

Training the Chatbot with the Knowledge base

Feeding it with FAQs, manuals, PDFs filled with Sops, and the business data that can help it curate a better response for your audiences.

06

Optimised to accuracy and testing

Webnautical also ensures higher accuracy, cutting down errors, and turns it into a quick and smooth experience for your audience.

07

Improving continuously and deploying

Monitoring performances to ensure the delivery is being done with smoothness while identifying the gaps to make it even better than it already is.

Our Work Process

Driving Growth Across Multiple Sectors

 

Our Project Contributions

Innovative Projects, Lasting Contributions

Drone Freelancer is an Australia-based platform that connects businesses and individuals with professional drone pilots for a wide range of aerial services. The website is designed to make it easy for clients to find, hire, and collaborate with skilled drone operators for projects such as aerial photography, real estate shoots, land surveying, construction monitoring, inspections, and mapping.

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AIArtifact is a creative digital platform that blends artificial intelligence with human creativity. It serves as a marketplace and showcase for AI-assisted digital art and creative artifacts, allowing artists and creators to present, share, and monetize their work.

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Technologies and Innovations

Transforming ideas into future-ready solutions.

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  • ShopifyShopify
  • CodeIgniterCodeIgniter
  • AWSAWS
  • PhotoshopPhotoshop
  • illustratorillustrator
  • DockerDocker
  • Chat gptChat gpt
  • Node JsNode Js
  • laravellaravel
  • PhpPhp
  • ReactReact
  • JQueryJQuery
  • Java ScriptJava Script
  • Canva
  • IOS
  • Flutter
  • figmaFigma
  • ShopifyShopify
  • CodeIgniterCodeIgniter
  • AWSAWS
  • PhotoshopPhotoshop
  • illustratorillustrator
  • DockerDocker
  • Chat gptChat gpt
  • Node JsNode Js
  • laravellaravel
  • PhpPhp
  • ReactReact
  • JQueryJQuery
  • Java ScriptJava Script
  • Canva
  • IOS
  • Flutter

Industries / Sectors We Support

Driving Growth Across Multiple Sectors

Our Clients Review

Voices That Define Our Success

Frequently Asked Questions (FAQs)

An automated customer support that keeps the conversations naturally flowing – resulting in better customer servicing and relations.

Businesses do use AI chatbots to automate large portions of customer support to get the repetitive tasks out of the picture and get the team to function on strategic moves.

LLM-powered chatbots currently are the best viable options in the market, such as ChatGPT, LLAMA, and Claude etc.

It may vary depending on the number of things, such as the complexity of its objective and how capable the enterprise wants its chatbot to be.

Beginning with defining the use case, selecting a good AI model that fits the needs, then comes the part where you train it to adapt to the use cases and align with the goals. The latter half includes integrating, testing, and deploying.

Start with learning NLP first, LLMs, Python, Machine Learning, and frameworks like Dialogflow and Rasa.

Through training the model with NLP design, integrations, testing, and optimizing to the core, the chatbot can help with business scalability as well.

Varied by experiences, it is higher than the standard software developers.

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