Welcome to WebNautical. These Terms & Conditions (“Terms”) outline the rules and guidelines for accessing and using our website, as well as engaging with our software development, design, and digital services. By using our website or services, you agree to be bound by these Terms.
Scope of Services
We provide custom digital solutions :
- Website Development
- Mobile Application Development
- UI/UX Design
- Custom Software Development
- Digital Marketing
- Business Consultation
All project scope, deliverables, timelines, and requirements will be agreed in writing through proposals, emails, contracts, or documented communication. Any work outside the agreed scope will be treated as additional work and may require a revised cost and timeline.
Client Responsibilities
To ensure smooth project execution, the client agrees to:
- Provide accurate requirements and project details.
- Provide necessary content, access, credentials, and assets required for development.
- Review deliverables and provide timely feedback or approvals.
- Assign a single point of contact for effective communication (recommended).
Any delays caused by missing information, late approvals, or non-response from the client may impact the delivery timeline.
Project Timelines & Delivery
We provide estimated timelines based on project scope and information provided by the client. Timelines are dependent on client cooperation and may change if:
- Project requirements change during development.
- The client delays approvals or feedback.
- Third-party services or tools cause delays.
We are not responsible for delays caused by client-side issues or third-party platform limitations.
Payment Terms
All payments must be made according to the invoice schedule or agreed milestone plan.
- An advance payment may be required before project initiation.
- Milestone-based payments may be applied depending on project size and structure.
- Failure to pay on time may pause the project until pending payments are cleared.
If payment is overdue by more than 7 days, we reserve the right to suspend services and withhold deliverables until payment is completed.
Refund Policy
Since we provide custom and time-based services, refunds are generally not applicable once work has started.
If the project is canceled mid-way, the client is required to pay for the work completed and time spent on the project until cancellation.
Third-Party Services
Some projects may include or depend on third-party services such as hosting providers, payment gateways, plugins, APIs, or software tools. The client agrees that:
- Third-party tools may charge additional fees.
- Third-party services have their own terms and policies.
- We are not responsible for downtime, changes, or limitations caused by third-party providers.
Maintenance & Support
Maintenance and support are offered only if included in the project agreement or purchased separately. Unless stated otherwise, maintenance does not include new feature development.
Any post-launch improvements, updates, or fixes not included under support plans may be billed separately.
Contact Information
If you have any questions related to these Terms & Conditions, you can contact us at:
Email: sales@webnautical.com
Phone: +91 95304 88844
Website: https://webnautical.com/
